Refund & Cancellation Policy
This page explains Maximum Score Builders' current website refund and cancellation policy in plain language. Your signed service agreement, Notice of Cancellation, and applicable written refund terms remain the controlling documents for your individual enrollment.
The Most Important Points
- Applicable federal and state cancellation rights are explained in the signed agreement and Notice of Cancellation.
- Eligible monthly services may qualify under the written 90-day refund policy when its stated conditions are satisfied.
- Monthly plans are described as cancel-anytime services with no separate cancellation fee, subject to the written agreement.
- Refund eligibility is not a guarantee of deletion, score increase, loan approval, interest rate, or other credit outcome.
- If this webpage conflicts with your signed agreement or applicable written policy, the signed documents control.
Your Right to Cancel After Signing
Federal and California law provide cancellation protections for covered credit-repair or credit-services contracts. Your Notice of Cancellation provides the date and instructions applicable to your contract.
Federal CROA
Federal CROA allows a consumer to cancel a covered credit-repair contract without penalty or obligation before midnight of the third business day after signing.
California Credit Services Law
California credit-services law provides covered California consumers a right to cancel before midnight on the fifth working day after signing. The written agreement and Notice of Cancellation state the applicable deadline.
90-Day Refund Policy
Maximum Score Builders maintains a written 90-day refund policy for eligible monthly services. The policy is designed to provide a clear refund process without turning the policy into a promise of a particular credit result.
How eligibility is determined
Refund eligibility is determined using the written policy and service agreement applicable to the client's enrollment. Those documents define the applicable time period, services, eligibility requirements, and any other conditions.
- Review the plan and agreement applicable to your enrollment.
- Confirm that the applicable 90-day period has been completed.
- Review the eligibility conditions contained in the written policy.
- Contact Maximum Score Builders to request a refund review.
- Maximum Score Builders reviews the request against the applicable records and terms.
Cancelling Your Monthly Plan
Maximum Score Builders' current monthly plans are described as cancel-anytime services with no separate cancellation fee. Your written agreement controls billing and cancellation timing.
| Situation | What Happens |
|---|---|
| Statutory cancellation period | Cancellation and any applicable refund are handled according to the signed agreement, Notice of Cancellation, and applicable law. |
| 90-day refund request | Eligibility is reviewed under the written 90-day refund policy and applicable service agreement. |
| Later monthly cancellation | The monthly service may be cancelled according to the written agreement. There is no separate cancellation fee on the current monthly plans. |
Refund Terms Are Not Credit-Outcome Guarantees
Credit reporting and lending outcomes depend on many parties and factors outside Maximum Score Builders' control.
No Guaranteed Deletion
Maximum Score Builders does not guarantee that any particular credit-report item or account will be deleted, corrected, or changed.
No Guaranteed Score Increase
Credit-score changes depend on the consumer's complete credit file, reporting updates, scoring model, timing, and other factors.
No Guaranteed Approval
Maximum Score Builders does not control lender underwriting and does not guarantee approval, interest rates, loan terms, housing decisions, or other financial outcomes.
How to Request a Refund Review
Contact us and tell us you would like your refund eligibility reviewed. We will compare the request with the applicable written policy and service records.
- Contact us Call 661-505-8085, email support@maximumscorebuilders.com, or send written correspondence to our Bakersfield office.
- We review the applicable documents We review your agreement, refund-policy terms, account records, and relevant service information.
- We notify you of the result Maximum Score Builders will advise you whether the request qualifies under the applicable written terms.
- Approved refunds are processed Approved refunds are generally returned to the original payment method, subject to normal payment-processor and financial-institution timing.
How to Contact Us About Cancellation or Refunds
For statutory cancellation, follow the instructions contained in your Notice of Cancellation. For other cancellation or refund questions, you may also contact our team using the information below.
Speak with the Maximum Score Builders team.
Keep a copy of your email for your records.
Bakersfield, CA 93309
Follow the mailing requirements contained in your cancellation notice.
Rights This Website Policy Does Not Replace
This webpage does not limit statutory rights provided by applicable law.
- Federal CROA provides applicable consumers a three-business-day cancellation right after signing a covered credit-repair contract.
- California credit-services law provides applicable California consumers a five-working-day cancellation right.
- The written agreement and Notice of Cancellation explain the deadline and instructions applicable to the client's enrollment.
- Consumers may dispute inaccurate or incomplete credit-report information directly with consumer reporting agencies without hiring a credit-repair organization.
- Consumers may obtain credit-report information through AnnualCreditReport.com .
Retired Plans
Optimum Plan
The Optimum Plan is no longer offered to new clients. Consumers who previously enrolled under that plan remain subject to the written refund and cancellation terms that applied when they enrolled.